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Ordering Samples

HOW DO I PLACE MY ORDER?

1. Head to the Products page.
2. Click on the carpet you like, choose your colour and hit the order sample button.
3. You can select up to 10 samples.
4. Once you're happy with your order, click checkout, fill out your order details and hit submit order.
5. Your samples will arrive at your door within the next few working days.



CAN I ORDER ANY PRODUCT SAMPLE?

Yes you can order a sample of any product.



HOW MANY SAMPLES CAN I ORDER?

You can order up to 10 samples per order.  



HOW MUCH DO THE SAMPLES COST?

Your first three samples are free. Samples 4 – 10 will cost $3 each and shipping is free.



WHAT SIZE ARE THE SAMPLES?

Samples are 150mm x 180mm and they're designed to be ‘handbag’ size so you can easily carry them around to match your key home furnishings. Bigger samples are available at your local flooring retailer.  


CAN I SPEAK TO SOMEONE IN PERSON?

Feel free to call us on 1800 251 172 or visit your local retail store to find out more about a product. Don’t forget to take our handy checklist with you when you head in store.  



WHERE DO YOU DELIVER TO?

Delivery is free anywhere in New Zealand and Australia.



DO I HAVE TO PAY FOR SHIPPING?

No – we'll take care of that.



HOW LONG WILL IT TAKE FOR MY SAMPLES TO ARRIVE?

For Australian deliveries, it could take up to 10 working days. 

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Country: New Zealand| Australia